PAULDING, OH — For the next two weeks, Paulding Putnam Electric Cooperative will be on a limited staff rotation due to the Governor’s Stay-At-Home Order. Though wait times may be longer than normal due to the limited staff in office, rest assured the cooperative will still provide the highest level of service and is prepared to respond to outages, should any occur.
The co-op encourages all members to sign up for a SmartHub account, which allows quick online bill payments, energy use monitoring, the ability to report outages and sign up for text updates, and much more. Members can sign up at www.PPEC.coop by clicking the purple SmartHub icon (just have your account number and information handy), or members can download the free SmartHub mobile app. This is the easiest way to stay up-to-date and communicate remotely with your cooperative during these special circumstances. To learn more about SmartHub, visit https://ppec.coop/smart-hub-2/.
Members can still pay PPEC electric bills by phone, mail, drop box outside the office, or online via SmartHub. To pay by phone, members should call PPEC’s toll-free payment number at 888-220-6482.
If you are affected by special circumstances related to COVID-19 and are struggling to pay your bill, please call PPEC’s office at 800-686-2357. The cooperative understands the stress put on its members during this time and is willing to work with those who call.
Paulding Putnam Electric Cooperative is proud to serve more than 12,900 members in Paulding, Putnam, Defiance, Van Wert, and Allen counties in Ohio, and Adams and Allen counties in Indiana. Since 1935, our not-for-profit model has allowed us to provide affordable, reliable, and safe power to rural areas with pride.